Phones and lines – month-to-month contract

Summary:

If you are interested in adding or changing your phone system, please give us a call. We provide a managed phone system that includes desktop phones and incoming lines. Our system supports a few to a few hundred extensions. 

Call us at 432 335 0879

Details:

Bundled system includes transferring your current phone numbers, acquiring new numbers, desktop phones, smart phone apps for iphone and android phones, dedicate app for PC and Mac, and a web app that runs on most browsers.

No long term contract—month-to-month billing

Features:

Each phone has it’s own voicemail. Recording can be retrieved on the phone or sent to your email account. The voicemail recording is a standard file that will play on just about any computer, notebook, tablet or cell phone.

Incoming calls can be directed multiple ways. 1. Calls go to the operator. 2. Call groups allow multiple phones to ring. 3. Auto-attendants allow for voice prompts; the caller directs their call to specific groups or extensions. 4. DIDs allow calls to be directed to specific groups or extensions. 5. Call Center features which is helpful if you have multiple people answering calls for sales, support, etc.

The desktop phones have standard features: Mute, Hold and Transfer plus advance features that allow each user to set the button to access other extensions, speed dial, shared parking and more.

Each extension has multiple options including Available, Away, and Do Not Disturb. Calls can be set to forward to your cell phone. Or you can install our app on your cell phone which allows it to act as your office phone.

For more information, call us 432 335 0879.

 

 

Replication error 8453 Replication access was denied

A customer server was damaged. Something in Active Directory corrupted. We could still access the files. Shares and permissions were working. 

We installed a new server running Server 2016. Everything was migrated. By that time, we could no longer log into the old server. I seized the fsmo roles. All was good. 

We forgot about the old server. A few months later, we realized that it was still turned on. We shut it off. The workstations lost their ability to connect to Active Directory (AD). 

We spent a lot of time trying to identify the problem. No luck. Then one day, the old server started working. That probably occurred after power was lost in the building for an extended period of time. Everything shut down. 

Once the old server was back up, we were able to find that AD had failed to transfer ‘advertising’ from the old server to the new.

The files in the sysvol on the new server were missing. We tried copying them from the old server. The document that we were working with lacked detail. We may have missed some steps in the process. 

 We ran dcdiag and it showed the ‘advertising’ issue. We found an article on the Microsoft support site: “Using the BurFlags registry key to reinitialize File Replication Service”

https://support.microsoft.com/en-us/help/290762/using-the-burflags-registry-key-to-reinitialize-file-replication-servi

After the repair and testing, we disconnected the old server. All is well. 

We reconnected the old server and ran dcpromo to demote it. 

 

Windows Time Sync Issues

Over the last few months, we have had a few times where programs on local domains that failed to run. The problem was the time on the workstation did not match the server. 

In a couple of cases, the user had changed the time on their PC for a reason. Then forgot to change it back. Or when they did, miskeyed the time.

In another case, we were running tests on the domain controllers. It reported that the two servers were more than five seconds different. 

On some Windows Servers, we have found that the time is synced to the hardware. That was normal — before the Internet. And for some reason, VMWare tends to sync the virtual machines to the VM host machine. 

The way to test your settings is from an admin command line: w32tm /query /status.

The default for Windows NTP time server is time.windows.com. 

If you are on a domain, the source can be the domain server: server.domain.local. Ex: svr19.fvds.local. 

To set up an external NTP server, open an admin command prompt. Then:

net stop w32time 

w32tm /config /syncfromflags:manual /manualpeerlist:”0.us.pool.ntp.org” /reliable:yes /update

net start w32time 

And yes, you can change the NTP server name or specify multiple NTP servers. 

 

Upgrade to Windows 10 — for free!

Remember when you could upgrade the previous version of Windows to Windows 10 for free. That ended – sort of.

Many of my customers use Dell. Dell has always had a different agreement with Microsoft. One day, I took an old Dell notebook with Windows 7 Pro and run the Windows 10 update. It was an in-place upgrade. It worked. I thought that was lucky.

A number of months later, we worked with a non-profit that received a number of used HP notebooks and desktop computers. The hard drives had been wiped clean. I loaded 15 to 20 machines with Windows 10 Pro. Some required that I enter the Windows 7 Pro license. Others just worked.

The research I did on Microsoft did NOT find this feature. So although we continue to upgrade old computers, we don’t advertise it.

About two weeks ago, I was listening to “Windows Weekly.” Paul Thurrott discussed this feature. If he can discuss it on a webcast, I can write it up on my blog.

There are no guarantees. But it’s worth a try. Windows 7 has expired. You need to get off of it. And one of the many features on Windows 10 is that it runs on smaller hardware than Windows 7. You may have specific hardware that is not supported and not supported well.

Good luck!

 

“This PC can’t be upgraded to Windows 10”

PC can't be upgraded

A week ago, I posted that I could not upgrade my Windows 10 PCs to the latest version, v1903, May 2019. What I didn’t do was take the time to research the error. Today I did.

The problem is the latest version will change the drive letter on your USB devices. I was trying to install using a USB thumb drive. 

The solution is to copy the entire thumb drive to your local hard drive or copy it to your network shared drive. Then run the setup program. That works.

I would suggest allocating an hour for the upgrade. 

 

Microsoft talks about spec’s for a Modern OS

Interesting blog post by Microsoft about a future OS — and it’s not Windows 10. 

 

Left to right: Microsoft CVP Nick Parker, CVP Roanne Sones, and VP Rodney Clark.

 

Key point summary:

  • seamless updates – no rebooting!!
  • secure by default – no add-on virus protection
  • always connected – wifi or cell
  • sustained performance – long battery life
  • cloud-connected – access your data from multiple devices
  • AI – anticipates your needs
  • multi-sense – pen, touch,
  • keyboard, voice
  • form factor agility – works with multiple size displays

The full article is listed in the link above.

 

Windows 10 v1903 – can’t upgrade

A couple of days ago, Windows 10 v1903 was released to the public. I downloaded and installed it on a thumb drive. No problem there.

I have tried to upgrade two machines running Windows 10 Pro. Neither would take it. The upgrade process now has a new screen that says that my PC isn’t ready for this version. 

That’s new. 

I found an article a few minutes ago saying that they will be pushing out the update in June. It may be that have it blocked until then. 

 

 

A new version of Microsoft Edge

Microsoft is changing the core of Edge to Chromium. Hmmm. Okay. My office keeps multiple browsers on our machines. There are some sites that just don’t work correctly with your browser of choice.

By moving Edge to the Chromium core, that problem should go away. The look and feel of the browser will still be adjusted to work best with Windows.

A few days ago, I got an email inviting me to download the current trial version of Edge Dev. I’ve used it and it seems to be good.

If you want to give it a try, follow the link below and download the software to your desktop:
https://developer.microsoft.com/en-us/microsoft-edge/ .

The installation does NOT overwrite your current copy of Edge.

Be careful what you click – Office 365 notification

I got a couple of weird emails. They claimed to be from Office 365. But if you looked at the sender’s email address: 365 Suрроrt Сеntеr mark.wscnhjggggejhhhdiwenhrugnergverber@charter.com.

The second one: Microsoft Verify Mail-verify0000001@www1079.sakura.ne.jp.

This one is real: Office 365 Message Center o365mc@microsoft.com

When you get an odd email. This is what you need to do. Look at the sender. You can’t just look at the name. It’s the email address that tells you if it is real. In these two cases, they are bogus. Delete and move on.